Ainsworth Nursing Home in Bolton, and Emmanuel Care Services in Thamesmead, London, have been placed into special measures after inspection by the Care Quality Commission (CQC).
During an unannounced inspection in May this year inspectors found that care records did not always include sufficient guidance for staff to ensure that they knew how to fully meet people’s individual needs, and the language used within was not always respectful.
Ainsworth Nursing Home in Bolton, and Emmanuel Care Services in Thamesmead, London, have been placed into special measures after inspection by the Care Quality Commission (CQC).
During an unannounced inspection in May this year inspectors found that care records did not always include sufficient guidance for staff to ensure that they knew how to fully meet people’s individual needs, and the language used within was not always respectful.
Risk assessments while complete, did not contain sufficient information to help guide staff to minimise risks or prevent re-occurrence.
No formal audits were undertaken to check the management and administration of people’s medicines were safe.
Inspectors found there to be a strong odour in the dementia unit and many other areas of the home were in a state of disrepair and in need of refurbishment.
In Emmanuel Care Services in Thamesmead the CQC found that residents endured long periods of time without access to meaningful activities that reflected their personal preferences and needs.
Records relating to the management of resident finances were not correctly maintained, required recruitment checks were not carried out for new starters and staff did not receive appropriate training to enable them to fulfil their roles.
