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Patients call for improved transport links


30 September 2013

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A clinical commissioning group (CCG) could tackle hospital transport problems following a Health Needs Assessment. 
West Suffolk CCG’s research into local needs revealed that lack of transport to the local hospital was a big concern of patients. 
Patients also called for improved ambulance response times, better out of hours care and an overhaul of the non-emergency number NHS 111. 
Also high on the list was a need for improved information about the services available in the local area. 

A clinical commissioning group (CCG) could tackle hospital transport problems following a Health Needs Assessment. 
West Suffolk CCG’s research into local needs revealed that lack of transport to the local hospital was a big concern of patients. 
Patients also called for improved ambulance response times, better out of hours care and an overhaul of the non-emergency number NHS 111. 
Also high on the list was a need for improved information about the services available in the local area. 
Together with the council, West Suffolk CCG has compiled a directory of services, printing 2,000 copies. 
A leaflet will also be comprised to be distributed to each home in the area. 
Dr Ed Garratt, the CCG’s chief operating officer said: “The information issue keeps coming up and we have made a good start and will commit more resources to getting information to the town.
“The ideas you have come up with are innovative and brilliant and we are committed to improving the health of Haverhill.”

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