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Consultation on Hull urgent care services launched

Consultation on Hull urgent care services launched
By Julie Griffiths
13 September 2023

Humber and North Yorkshire has launched a public consultation on the proposed move of a Hull city centre walk-in centre to help improve the integration of urgent care services.

People in Hull and the East Riding of Yorkshire have been invited to have their say on plans to move the Story Street walk-in centre in Hull city centre to a new location close to the emergency department at Hull Royal Infirmary.

The proposed move would see the centre relocated from November 2023, paving the way for improved integration of urgent care services in the city.

It is hoped that a co-located treatment centre will ease pressures on A&E by reducing overcrowding, inappropriate attendance and patient waiting times.

Additional minor injuries and diagnostic pathways would then be established to create a fully designated urgent treatment centre at the hospital from April 2024.

Dr James Crick, clinical place director (East Riding of Yorkshire & Hull) at NHS Humber and North Yorkshire ICB, said: ‘This is a huge opportunity to integrate local NHS urgent care services for residents and visitors to Hull and the East Riding. The change will ensure that services reflect the needs of our population and that people seeking care are placed on the right path from the very start of their patient journey.’

But he acknowledged that not everyone would welcome moving the walk-in centre.   

‘We understand that this move might impact some of our communities and we want to understand the challenges they might encounter to allow us to effectively mitigate for them,’ said Dr Crick.

Engagement with patients, carers and those who live close to the centre began on 22 August and will run for six weeks at venues across Hull and via an online survey. 

The integration of the urgent care services in Hull has been made possible with £2.77m funding from the recently announced £250 million boost towards helping service recovery and managing demand this winter.

For more information or to complete the survey, click here

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