This site is intended for health professionals only

Digital personalised plans for patients

Digital personalised plans for patients


NHS England has launched a plan to get more patients involved in their care. 

Online guidance for commissioners called Transforming Participation in Health and Care, aims to “put people in control” of their health and care. 

Every person with a long-term condition should be given a digital personalised care plan to support them to develop the skills and confidence to manage their own health, according to NHS England.

The Tinder Foundation will also be appointed to train people who need help with basic online skills. 

Tinder, who are leading experts in digital skills and digital inclusion, will reach 100,000 people over the next six months, with 50,000 actively trained in online skills. 

Tim Kelsey, NHS England’s national director for patients and information, believes the changes will “transform” the way care is provided. 

He said: “Through this we will be able to seize opportunities to deliver personalised and responsive care to all. Not only will it improve outcomes and quality of life for patients, but it will provide value for money.

“It will lead to every person with a long-term condition or disability having a bespoke, personalised care plan supporting them so they have the skills, knowledge and confidence to manage their own health.” 

The new measures will also ensure that the public has a say on how services are developed locally and nationally. 

A national Citizens Assembly will be established to put patients at the heart of decision-making. 

Also ‘genuine insight’ will be gathered through collecting information from patients about which outcomes matter most to them. 

Speaking about the guidance Kelsey said: “It gives the public a chance to have their say and be heard on how and what health services are commissioned. It will mean clinical commissioning groups are making informed decisions based on insightful and up to date views after listening to and responding to those who use and care about the services the NHS provides.

“It will also mean patients and carers, supported by GPs and health care professionals, can participate in planning, managing and making decisions about their care and treatment – providing them with their own digital care plan they can access online or through a telephone app.”



Tinder Foundation is excited to have this opportunity to help NHS England improve health literacy in some of the most deprived regions of the country. Our network of UK online centres and our online courses reach thousands of people every day and this project will help many more people to develop digital skills and understand how to access health services online.

Ads by Google